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Internal Business Applications
One system of record for the work your team does every day. Scheduling, inventory, job tracking, approvals. Built around how you operate, not how a template thinks you should.
Load Bearing Code · Custom Software & Websites
Cleveland, Tennessee · Working with clients nationwide
I design and build the websites, internal systems, portals and integrations that keep a business running. Over twenty years of production engineering, written to be maintained long after launch. You talk to the person writing the code.
Discovery → Architect → Build Out → Deploy → Support · One engineer, start to finish
01 / What I build
Eight kinds of work, one engineer. Most projects start as one of these and end up touching two or three.
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One system of record for the work your team does every day. Scheduling, inventory, job tracking, approvals. Built around how you operate, not how a template thinks you should.
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Give customers a place to check status, upload documents, pay invoices and stop emailing your staff for answers the system already has.
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The copy-paste between systems, the Friday report someone builds by hand, the reminder nobody sends. Turned into jobs that run on schedule and log what they did.
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Multi-tenant platforms with billing, roles and tenant isolation designed in from day one, so customer number 200 doesn't require a rewrite.
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When off-the-shelf costs more to bend than to replace. Custom pipelines, quoting, purchasing and reporting that match your actual process.
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Connect accounting, payments, shipping, OEM feeds and the rest of your stack. With retries, monitoring and alerts for when a vendor's API has a bad day.
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Rewrite the old app in place, module by module, while the business keeps using it. No big-bang cutover weekend.
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Fast sites on a CMS your staff can update without calling anyone. Built by an engineer, so they hook into your systems and survive the next plugin update.
02 / Process
Five phases, the same engineer in every one. You see the plan before you pay for the build, and working software every week after that.
Phase 01
Sit with the people who do the work. Map where data lives and where it breaks.
Phase 02
Data model, system boundaries and integration points, on paper, before a line is written.
Phase 03
Short cycles, working software on a staging server you can click through every week.
Phase 04
Data migrated, staff trained, rollback plan written. Launch is a non-event.
Phase 05
Monitoring, updates and new features from the same engineer who built it.
↺ Support feeds the next round of discovery
You receive
03 / Case studies
What was broken, what couldn't change, what got built, and what it was worth.
Automotive
A Symfony monolith serving hundreds of dealerships had become slow to change. Every feature risked breaking another tenant.
Live system, no downtime window. Dealer data isolated per tenant. Front end mid-migration from React to Vue.
Incremental Laravel rewrite behind the existing routes, module by module. High-load features split into separate services.
~40%
Drop in response times after the rewrite.
Legal
Small firms tracked matters, deadlines and billable time across spreadsheets, email threads and a calendar. Things got missed.
Client confidentiality, strict separation between firms, and an audit trail on every record a court might ask about.
Multi-tenant platform with role-based access, matter timelines, document handling and time entry in one place. Tested end to end.
~16 hrs
Saved a week, as reported by firms using it.
Healthcare
Every facility had its own website, its own plugins and its own security holes. Updating them meant logging into each one.
Non-technical editors at each location. Corporate brand rules. Sites that had to stay up through the migration.
A single Multisite network on a shared theme, with locked-down templates editors can't break and one place to patch.
230+ sites
Running on one codebase, updated once.
04 / About
I'm Christopher McGrath. I've spent over twenty years building and running production software: enterprise SaaS for automotive dealer networks, web infrastructure for a national healthcare provider, custom e-commerce, and legal practice management.
Load Bearing Code is how I work with businesses directly. The person on your discovery call designs the architecture, writes the code, ships it, and answers the phone when something needs to change.
You talk to the person writing the code, not someone relaying messages to them.
Every line is written here, by me. Nothing gets handed to a team you've never met.
05 / Credentials
20+
Years building and running production software.
06 / Contact
Start with a 30-minute call. No charge and no pitch. You explain what's slowing things down, and I'll tell you honestly whether custom software is the fix, roughly what it would take, and what I'd do first.